levis Platform Privacy Notice

This page describes what we collect when you use levis and how we keep that data protected. We collect personal information during account creation, verification, and transactions. We use this data to verify your identity, process payments, comply with anti-money-laundering law, and improve our service. Our services are available only where local law permits.

We take data security seriously. Your personal information is encrypted in transit and at rest. We do not sell your data to third parties. We share information only with payment processors, identity-verification partners, and legal authorities when required by law. You have the right to request access to your data, correct inaccurate information, and request deletion subject to legal retention requirements.

This privacy notice applies to all users of levis, whether you access us via web, mobile app, or any other interface. We update this notice periodically to reflect changes in our practices or applicable law. Continued use of levis after updates means you accept the revised notice.

What Data We Collect on levis

Information you provide directly

When you create a levis account, we collect your full name, date of birth, email address, phone number, and a valid Indonesian identity number. We ask for this information to verify your identity and comply with KYC (Know Your Customer) regulations. We also collect your residential address and payment method details (bank account number, e-wallet account, or QRIS identifier) to process deposits and withdrawals.

During gameplay, we collect information about your selections, stakes, and results. We log the date, time, and amount of each transaction. We may collect communication records if you contact our support team via email, chat, or phone. All of this information is associated with your account and stored on our servers.

Information collected automatically

We collect technical information about how you use levis. This includes your IP address, device type, operating system, browser type, and the pages you visit. We use cookies and similar tracking tools to remember your login status, language preference, and gameplay history. Cookies help us improve performance and detect fraud. You can disable cookies in your browser settings, but this may limit levis functionality.

We collect information about payment transactions, including the payment method used, the amount, and the timestamp. This helps us prevent fraud and resolve disputes. We also collect server logs and error reports to diagnose technical issues and improve stability.

We do not store your full payment details on our servers.

Payment processing is handled by encrypted third-party processors. We retain only the last four digits of your card or account number for record-keeping.

Data from third-party sources

We may receive information about you from identity-verification partners, payment processors, and fraud-detection services. These partners help us verify your identity and prevent financial crime. We only request information necessary to comply with law and protect our platform.

Account information
Name, date of birth, identity number, address, email, phone. Collected during signup and verification.
Payment data
Payment method, transaction history, e-wallet ID, e-wallet details. Used for deposits and withdrawals only.
Gameplay records
Selections, stakes, results, timestamps. Retained for dispute resolution and account history.
Technical data
IP address, device type, browser, cookies. Used to improve service and detect fraud.

How We Use and Protect Your Data on levis

How we use your data

We use your data primarily to operate levis and verify your identity. We process your identity information to confirm eligibility and comply with anti-money-laundering regulations. We use payment information to process deposits and withdrawals and to detect fraud. We use gameplay data to settle results, respond to disputes, and maintain accurate account histories.

We also use your data to communicate with you about your account, resolve support issues, and notify you of updates to our service or these policies. We do not use your data for marketing purposes unless you have explicitly consented. We do not sell your data to advertising networks or data brokers. We share your data only with payment processors, identity-verification partners, and legal authorities when required by law.

Data retention and deletion

We retain your account data for as long as your account is active and for a period thereafter as required by applicable law. Typically, we retain data for at least 7 years after account closure to comply with anti-money-laundering regulations. You may request deletion of your data after this retention period expires. We will delete your data within 30 days of your request, unless legal requirements mandate that we retain it longer.

If you request account closure, we process your withdrawal and then retain only the minimal data necessary for legal compliance. We do not delete transaction records, as these are required by law to be retained for anti-fraud and tax purposes.

Data security and encryption

We encrypt all data in transit using industry-standard TLS (Transport Layer Security) protocols. All data stored on our servers is encrypted at rest. We limit access to your data to authorized levis employees and contractors who need it to operate the platform. We maintain firewalls, intrusion detection systems, and regular security audits to protect against unauthorized access.

Our servers may be located outside your jurisdiction. By using levis, you consent to the storage of your data on servers that may be in different countries. These servers are subject to the same encryption and access controls regardless of location. If your jurisdiction restricts data transfer across borders, you are responsible for verifying compliance with local law before using levis.

Your rights regarding your data

You have the right to request access to all personal data we hold about you. We will provide this information in a machine-readable format within 30 days of your request. You have the right to correct inaccurate data. If you believe information in your levis account is wrong, contact our support team and we will investigate and correct it.

You have the right to request deletion of your data, subject to legal retention requirements. If we are not legally required to retain your data, we will delete it within 30 days of your request. You have the right to restrict processing of your data in certain circumstances, and you have the right to opt out of non-essential cookies. To exercise any of these rights, contact our support team in English with your account details and a description of your request.

Third-party service providers

We use third-party service providers to operate levis. These include payment processors (QRIS providers, e-wallet, mobile banking, local payment, bank processors), identity-verification partners, fraud-detection services, and cloud hosting providers. We require all third-party providers to sign data-processing agreements that require them to protect your data with the same security standards we maintain. We audit these providers regularly to ensure compliance.

We may disclose your data to legal authorities when required by law. This includes law enforcement agencies, tax authorities, and anti-money-laundering compliance regulators. We will comply with legal requests without notifying you unless prohibited by law. We may also disclose data if we believe disclosure is necessary to protect the security or integrity of levis, or to protect the rights of our users.

Cookies and tracking technologies

We use cookies to store your login status, language preference, and gameplay preferences. We also use analytics cookies to understand how users navigate levis and to improve performance. Most browsers allow you to disable cookies or receive a warning before a cookie is set. If you disable cookies, you may be unable to log in or access certain features of levis.

We use similar technologies such as web beacons and pixel tags to track user behavior and measure the effectiveness of our marketing. These technologies help us understand which features are most popular and where users encounter problems. You can opt out of analytics tracking by disabling cookies in your browser settings.

Collection
KYC & gameplay
Protection
Encryption & access control
Retention
7+ years (legal)
Your rights
Access & deletion

Contact us about privacy

If you have questions about our privacy practices, how we use your data, or wish to exercise your rights, contact our support team. We respond to privacy inquiries within 5 business days. You can reach us via email or in-app chat. We maintain English-language support for all privacy requests.

We at levis are committed to protecting your data and operating transparently about how we collect and use information. Our privacy practices comply with applicable data protection law. If you believe we have violated your privacy rights, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction. Our services are available only where local law permits, and we encourage you to review this privacy notice and our terms and conditions before using levis.

Legal and Jurisdiction Information

Service availability

We at levis offer our services only where local law permits. Our platform is designed to operate within jurisdictions that allow online gaming and sportsbook activities. We do not offer our services in jurisdictions where online wagering is prohibited by applicable law. The availability of levis services depends on your location and the regulations that apply in your area. We do not name specific jurisdictions as legal or illegal; instead, we rely on users to verify compliance with their own local laws before accessing our platform. If you are uncertain whether levis is available in your jurisdiction, we recommend contacting our support team before creating an account. Our commitment is to operate transparently and within the bounds of applicable law in every region where we offer services. We continuously monitor regulatory changes and adjust our service availability accordingly. Users should understand that the legality of online gaming varies significantly by region, and what is permitted in one jurisdiction may be prohibited in another. levis takes this responsibility seriously and maintains strict compliance protocols to ensure we only serve users in supported areas. We may periodically update our list of supported jurisdictions based on regulatory developments.

Account eligibility

To create and maintain an account on levis, you must meet eligibility requirements set by applicable law in your jurisdiction. We do not use age badges or account controls tooling; instead, we rely on your own verification that you meet the legal requirements to access our services. During account creation, you provide your name, date of birth, and identity number. We verify this information to confirm eligibility. You are responsible for ensuring that you meet all legal requirements before creating an account. levis does not discriminate based on protected characteristics, but we do require that all account holders comply with applicable law. If you are unsure whether you meet eligibility requirements, contact our support team. We maintain strict verification protocols to ensure that only eligible users access our platform. Your account is personal and non-transferable. You agree not to create multiple accounts or allow others to use your account. If we detect suspicious account activity or evidence of ineligibility, we reserve the right to suspend or close your account and return your balance to your registered payment method. Eligibility requirements vary by jurisdiction, and it is your responsibility to verify compliance.

Local-law responsibility

Users are responsible for verifying that access and use of levis comply with their own jurisdiction's law. We provide our services on the understanding that each user has independently verified compliance with local regulations. levis does not provide legal advice, and we do not represent that our services are legal in any particular jurisdiction. The responsibility for determining legality rests entirely with the user. Before accessing levis, you should consult local laws or seek legal counsel if you are uncertain about the regulatory status of online gaming in your area. We maintain a jurisdiction-restricted model precisely because regulations vary widely. What is permitted in one region may be prohibited in another. By creating a levis account, you confirm that you have verified compliance with your local laws. If your jurisdiction's laws change or if you move to a jurisdiction where levis services are not permitted, you should cease using the platform and request a withdrawal of your balance. levis is not responsible for any legal consequences that arise from your use of our services in jurisdictions where such use is prohibited. We encourage users to stay informed about regulatory changes in their area.

Data and privacy scope

We collect personal data during account creation and verification to comply with KYC (Know Your Customer) requirements. This includes your name, date of birth, identity number, and contact information. We use this data to verify your eligibility, prevent fraud, and comply with applicable law. We do not sell your data to third parties. Your data is encrypted and stored securely on our servers. We retain your data for as long as your account is active and for a period thereafter as required by law. For a full explanation of how we collect, use, and protect your data, please review this privacy notice. You have the right to request access to your personal data, to correct inaccurate information, and to request deletion of your data subject to legal retention requirements. If you have questions about your data or wish to exercise these rights, contact our support team. We comply with applicable data protection regulations and maintain standard security practices to protect your information from unauthorized access. Our data practices reflect industry standards and are designed to balance operational necessity with user privacy protection.

Contact for legal inquiries

If you have legal questions, compliance inquiries, or concerns about our operations, you can contact levis support through our website or email. Our support team responds to legal inquiries within 24 business hours. For urgent matters, you may request escalation to our compliance team. We maintain dedicated channels for legal and regulatory questions separate from general customer support. If you believe levis has violated applicable law or your rights, you have the right to pursue legal remedies available in your jurisdiction. We encourage users to raise concerns directly with our support team first, as many issues can be resolved quickly. Our contact information is available on our website. We also maintain a formal complaints process for users who wish to lodge formal complaints about our services. All complaints are logged and investigated. We provide written responses to formal complaints within 10 business days. If you are not satisfied with our response, you may pursue remedies available under applicable law in your jurisdiction. We are committed to resolving disputes fairly and transparently.

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