About levis Casino & Sportsbook

Service availability

We at levis offer our services only where local law permits. Our platform is designed to operate within jurisdictions that allow online gaming and sportsbook activities. We do not offer our services in jurisdictions where online wagering is prohibited by applicable law. The availability of levis services depends on your location and the regulations that apply in your area. We do not name specific jurisdictions as legal or illegal; instead, we rely on users to verify compliance with their own local laws before accessing our platform. If you are uncertain whether levis is available in your jurisdiction, we recommend contacting our support team before creating an account. Our commitment is to operate transparently and within the bounds of applicable law in every region where we offer services. We continuously monitor regulatory changes and adjust our service availability accordingly. Users should understand that the legality of online gaming varies significantly by region, and what is permitted in one jurisdiction may be prohibited in another. levis takes this responsibility seriously and maintains strict compliance protocols to ensure we only serve users in supported areas.

Account eligibility

To create and maintain an account on levis, you must meet eligibility requirements set by applicable law in your jurisdiction. We do not use age badges or account controls tooling; instead, we rely on your own verification that you meet the legal requirements to access our services. During account creation, you provide your name, date of birth, and identity number. We verify this information to confirm eligibility. You are responsible for ensuring that you meet all legal requirements before creating an account. levis does not discriminate based on protected characteristics, but we do require that all account holders comply with applicable law. If you are unsure whether you meet eligibility requirements, contact our support team. We maintain strict verification protocols to ensure that only eligible users access our platform. Your account is personal and non-transferable. You agree not to create multiple accounts or allow others to use your account. If we detect suspicious account activity or evidence of ineligibility, we reserve the right to suspend or close your account and return your balance to your registered payment method.

Local-law responsibility

Users are responsible for verifying that access and use of levis comply with their own jurisdiction's law. We provide our services on the understanding that each user has independently verified compliance with local regulations. levis does not provide legal advice, and we do not represent that our services are legal in any particular jurisdiction. The responsibility for determining legality rests entirely with the user. Before accessing levis, you should consult local laws or seek legal counsel if you are uncertain about the regulatory status of online gaming in your area. We maintain a jurisdiction-restricted model precisely because regulations vary widely. What is permitted in one region may be prohibited in another. By creating a levis account, you confirm that you have verified compliance with your local laws. If your jurisdiction's laws change or if you move to a jurisdiction where levis services are not permitted, you should cease using the platform and request a withdrawal of your balance. levis is not responsible for any legal consequences that arise from your use of our services in jurisdictions where such use is prohibited.

Data and privacy scope

We collect personal data during account creation and verification to comply with KYC (Know Your Customer) requirements. This includes your name, date of birth, identity number, and contact information. We use this data to verify your eligibility, prevent fraud, and comply with applicable law. We do not sell your data to third parties. Your data is encrypted and stored securely on our servers. We retain your data for as long as your account is active and for a period thereafter as required by law. For a full explanation of how we collect, use, and protect your data, please review our privacy policyYou have the right to request access to your personal data, to correct inaccurate information, and to request deletion of your data subject to legal retention requirements. If you have questions about your data or wish to exercise these rights, contact our support team. We comply with applicable data protection regulations and maintain standard security practices to protect your information from unauthorized access.

Contact for legal inquiries

If you have legal questions, compliance inquiries, or concerns about our operations, you can contact levis support through our website or email. Our support team responds to legal inquiries within 24 business hours. For urgent matters, you may request escalation to our compliance team. We maintain dedicated channels for legal and regulatory questions separate from general customer support. If you believe levis has violated applicable law or your rights, you have the right to pursue legal remedies available in your jurisdiction. We encourage users to raise concerns directly with our support team first, as many issues can be resolved quickly. Our contact information is available on our website. We also maintain a formal complaints process for users who wish to lodge formal complaints about our services. All complaints are logged and investigated. We provide written responses to formal complaints within 10 business days. If you are not satisfied with our response, you may pursue remedies available under applicable law in your jurisdiction.